Shipping policy
DELIVERY TERMS SOUTH AFRICA
Subject to stock availability with suppliers and receipt of payment, orders will be processed within 5 working days from date of payment reflecting.
** A courier surcharge will apply to all regional / outlying areas regardless of cart value
** All SALE or PROMOTIONAL items will be subject to a standard courier charge regardless of product or total cart value.
*** International hipping take longer to deliver.
Kidzconnectsa reserves it rights to use their preferred courier service depending on your location. To ensure that your order get to you safe and sound (and on time), Kidzconnectsa makes use of door-to-door courier services. You will be notified upon dispatch of your order and rest assured - we can track your packaged every moment as it makes its way to you.
Courier fees are subject to change due to supplier charge increases. Should the courier fees be more than charged upon checkout, Kidzconnectsa reserves the right to charge additional courier or send to an alternate address for the client. Kidzconnectsa will contact the client and make suitable arrangement in such a case.
Date of dispatch vs. Courier lead time
Subject to stock availability with suppliers and receipt of payment, orders will be processed within 5-8 working days from date of payment reflecting and handed over to a courier company for delivery (i.e. date of dispatch).
You will be notified once the order has been dispatched and a reference number will be given to you.
Kidzconnectsa uses the services of reputable courier services to ensure the timeous delivery of your order. However, unforeseen circumstances may cause delays. Should these circumstances arise, Kidzconnectsa will ensue its best efforts to get your order to you, however we cannot be held liable for such delays.
Please provide for extra delivery time over public and / or religious holidays.
Please ensure that the delivery address is correct. We do not take responsibility for incorrect deliveries or delayed deliveries due to incorrect addresses given to us.
Please ensure that someone will be available to receive the order at all times.
If the courier is unsuccessful in his attempt to deliver the ordered goods and the order is returned to Kidzconnect, you will be charged an additional handling fee.
Kidzconnectsa does not take responsibility for stolen items, late deliveries or damage caused during the courier of the items. We will ensure that the order is packaged and wrapped as best as possible.
No refund or rebate will be provided for the courier/ shipping charges should you opt to use your own courier services. Furthermore, we do not take responsibility whatsoever for the order once the courier service has collected the items. Missing or stolen items, late deliveries or damage caused during the courier of the items will not be subject to replacement or refund.
Subject to stock availability with suppliers and receipt of payment, orders will be processed within 5 working days from date of payment reflecting.
** A courier surcharge will apply to all regional / outlying areas regardless of cart value
** All SALE or PROMOTIONAL items will be subject to a standard courier charge regardless of product or total cart value.
*** International hipping take longer to deliver.
Kidzconnectsa reserves it rights to use their preferred courier service depending on your location. To ensure that your order get to you safe and sound (and on time), Kidzconnectsa makes use of door-to-door courier services. You will be notified upon dispatch of your order and rest assured - we can track your packaged every moment as it makes its way to you.
Courier fees are subject to change due to supplier charge increases. Should the courier fees be more than charged upon checkout, Kidzconnectsa reserves the right to charge additional courier or send to an alternate address for the client. Kidzconnectsa will contact the client and make suitable arrangement in such a case.
Date of dispatch vs. Courier lead time
Subject to stock availability with suppliers and receipt of payment, orders will be processed within 5-8 working days from date of payment reflecting and handed over to a courier company for delivery (i.e. date of dispatch).
You will be notified once the order has been dispatched and a reference number will be given to you.
Kidzconnectsa uses the services of reputable courier services to ensure the timeous delivery of your order. However, unforeseen circumstances may cause delays. Should these circumstances arise, Kidzconnectsa will ensue its best efforts to get your order to you, however we cannot be held liable for such delays.
Please provide for extra delivery time over public and / or religious holidays.
Please ensure that the delivery address is correct. We do not take responsibility for incorrect deliveries or delayed deliveries due to incorrect addresses given to us.
Please ensure that someone will be available to receive the order at all times.
If the courier is unsuccessful in his attempt to deliver the ordered goods and the order is returned to Kidzconnect, you will be charged an additional handling fee.
Kidzconnectsa does not take responsibility for stolen items, late deliveries or damage caused during the courier of the items. We will ensure that the order is packaged and wrapped as best as possible.
No refund or rebate will be provided for the courier/ shipping charges should you opt to use your own courier services. Furthermore, we do not take responsibility whatsoever for the order once the courier service has collected the items. Missing or stolen items, late deliveries or damage caused during the courier of the items will not be subject to replacement or refund.